Get started on the right foot, or get a feel later in the cycle. I'll create structured protocols with key probing questions, facilitate sessions, and conduct heuristic evaluations to drive the direction of your product.
I'll define your user journeys to show you the lifecycle of your product, or explore completely new concepts. For something more concrete: by creating wireframes, dataflows and interactive prototypes, I'll improve your team understanding of how things will look and function.
If I act as your product manager, I will represent and push for the best product. To keep things moving forward, I'll conduct competitive analyses, define product use cases, and work through scoping exercises with development, design and QA teams.
If you're not quite ready for a product manager, or curious about where your product might go, I'll assess your products and help define your long-term direction. Building your product vision will guide your endeavours for years to come, and having the right story will bring the whole team on board.
To get a better idea of your current usage and potential opportunities, I will identify your key data points, uncover vital correlations, and conduct trend analyses. Then, I'll move on to define the best way to present the data to your users.
If your organization isn't quite on top of modern design practices, I will guide them through the evangelism of good design, followthrough on UX Quality Assurance, and scheduling the integration of design within platforms like JIRA.